Signature Skin Aesthetics Spa Policy

Cancellation Policy:
Your appointment is very important to us! Scheduled time is reserved especially for you! Confirmations/Reminders of the date and time of your scheduled appointment(s) are a courtesy reminders that may be sent to you prior to your appointment day. Please understand that it is your sole responsibility to remember your appointment dates/times to avoid late arrivals, missed appointments and the cancellation fee. Cancellations/Reschedules/Missed Appointments less than 24 hrs before your appointment are subject to a charge of 75% of total service fee, with some exceptions of emergencies, accepted at the sole discretion of Signature Skin Aesthetics.
Same day Cancellations/Reschedules and No-Shows are subject to a FULL service price charge. Cancellations and/or no shows two (2) times in a row will require a full pre-payment for any future appointments. Please understand that when you forget or do not show up for your appointment without giving us enough or any notice, we miss the opportunity to fill that appointment time and clients on our waiting list also miss the opportunity to receive services they need. All of our policies are designed to benefit our clients and to provide the best quality and tradition of excellent service for our established and future clientele. Thank you.
Lateness Policy:
If you are more than 20 minutes late we cannot guarantee that we will be able to fit your appointment into the schedule and you may not be seen or your treatments time will be shortened to accommodate our next scheduled client. If we cannot fit you in, 100% of your service will be charged for the missed appointment.
SAFETY:
To maintain a safe environment for everyone, NO CHILDREN UNDER 12 YEARS OLD are allowed in the spa, unless they are the ones receiving a service. There are no exceptions!! Our staff can not be responsible for your child while you receive treatments. Thank you for your understanding and cooperation.
REFUND: ALL SERVICES ARE FINAL SALE! NO REFUND/NO CREDIT WILL BE ISSUED ON SERVICES RENDERED!